Frequently Asked Questions
How do I avail extended warranty?Click here to register your product to avail the extended warranty.
Where can I find a warranty information?Click on the "Terms and Conditions" for detailed information on warranty and other business polices
I purchased my iPhone from another country, why cannot i use it here?If your iPhone is attached to a carrier (AT&T, Vodafone etc..) You may check with them if your phone can be unlocked to be used with any network. If you have purchased a factory unlocked phone (Not attached to any network) it can be used anywhere.
Can i use the iPad with any network?Yes, if your iPad is a wifi-cellular version, it can be used with any network as long as they provide data package with their service.
Can i buy Apple in the US and have it shipped to your store?No, its not an option due to legal terms and conditions on imports.
Do you repair Apple products?Yes, we are an Apple Authorised Service provider, and our trained Apple certified technicians work on the repairs as per guidelines by Apple.
Why should i buy Apple products at your place?We are an Apple Authorised Reseller. All the Apple products we sell, are from an Authorised channel with 1 year warranty and iPads with 2 Years. We provide after sales service and support.
Note : If purchased from "Gray Market" warranty/support will not be applicable.
If i buy in Ghana, can i claim warranty outside the country?Yes, you may have to show them the purchase invoice to claim the warranty.